Support
Here you will find answers to the most commonly asked questions. If you still need help, submit your question using the form below and we'll get back to you as soon as possible!
General Questions
- How does CashCrate work?
- Advertisers pay us to have users try their products. When you complete an offer, we're simply passing that money on to you.
- How much can I make?
- Users from the United States can make several hundred dollars by completing offers, and your earnings from our referral program are limitless for everyone!
Payment Questions
- When do I get paid?
- Earnings for the current month will processed within 20 days of the end of the month. March earnings will be paid by April 20th, for example.
- How do I get paid?
- Payments are made by check every month.
- Why haven't I received my payment?
- If have not received payment 30 days after the end of the month, make sure your payment information is entered correctly and then contact us.
Offer Questions
- How do I complete an offer?
- See the tutorial for a guide and if you are still having problems you can contact Support or ask someone on the forums.
- How long does an offer stay pending?
- Most offers will confirm within an hour, however some offers take may take a few days or even a week or more. Please be patient!
- I did a offer, why wasn't it confirmed?
- If you didn't get credit for an offer, it's because we weren't credited. See this page for a list of reasons why this may have happen.
- Why do I only have a few offers?
- Currently, the bulk of our offers are only available to United States residents. Users from other countries will have fewer offers, so try out our referral program!
Contact Support
If you still have a question, use the form below to contact support. Due to high volume, if your question has already been answered above, you may not receive a reply.